Privacy Policy

KundliSutra ("KundliSutra", "we", "us", or "our") operates the website kundlisutra.com and the AI astrology voice-consultation service offered on it (the "Service"). By using the Service you agree to this document. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

• Birth details you provide — your name, date of birth, time of birth, and place of birth. These are required only to calculate your astrological chart (kundli).
• Contact details — a phone number or email only if you choose to provide them.
• Voice interaction & call recordings — when you speak with our AI astrologer, your audio is processed in real time to hold the conversation, and calls may be recorded and transcribed to operate the service and to review and improve the quality of the guidance. By starting a call you consent to this recording.
• Payment information — payments are processed by our payment gateway (Razorpay). We do not store your card, UPI, or bank details on our servers; the gateway handles them under its own security standards.
• Technical data — basic device/usage information and cookies needed for the site to function.

2. How We Use Your Information

• To compute your astrological reading and provide the AI voice consultation.
• To process payments for paid consultation time.
• To operate, secure, and improve the Service, and to respond to your support requests.

3. Third-Party Services

To deliver the Service we use trusted providers, each under their own privacy terms: Razorpay (payments), Vapi, Microsoft Azure and OpenAI (AI voice conversation), Google Cloud (AI chat answers), and geocoding providers to convert a birth city into coordinates. We share only the minimum data needed for these functions and never sell your personal information.

4. Data Retention

We keep birth details and consultation records only as long as needed to provide the Service and meet legal/accounting obligations. You may ask us to delete your data at any time — see our Data Deletion Policy.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing info@kundlisutra.com.

6. Children

The Service is intended for users aged 18 and above and is not directed at children.

7. Changes

We may update this policy from time to time. The latest version will always be available on this page.

8. Contact

Questions about privacy? Email info@kundlisutra.com.